SAM (Snipe-IT Asset Management): Introduction

What is this:

Snipe-IT was made for IT asset management. This current version of SAM has been heavily customized to organize and track users, equipment deployment, accessories purchases and computer upgrades completed- and other asset activity.

Here is a list of what SAM @ Fraser Direct keeps track of:

-Users

-FOBS: Fob lookup, Fob deployment history (still WIP)

-Computer/Workstations and who they are assigned to

-Computer Names: Helps from remote support (via VNC) knowing what computer is assigned to what user 

-Motorola handhelds tracking: Which location units are assigned to

-Accessories and other equipment assigned to computers/workstations

-Computer Upgrades: Component ordering tracking

-Accessory purchases (.e. USB hubs, power bars, other accessory requests

-Asset Maintenance Reporting: Printers/handhelds sent out for repair; cost of maintenance; Asset maintenance time (how long out of service)

-Activity Report: Keeps track of who made any changes, additions or deletions to SAM

-License Tracking (i.e. MS Office, Adobe Standard, MS Windows, other custom/3rd-party software

-Printer Consumables (i.e. toner, drum/imaging replacement) - [Still WIP?]

-Recycling tracking: Any asset that has reached EOL (end-of-life), damaged beyond repair, or deemed obsolete